Author(s): Ray Archee
This is a communication text that cuts across the disciplines of science, business, and arts. The text explains all the key communication concepts and effective strategies students can use to communicate as professionals, no matter what career they ultimately choose. It covers modern communication theory as well as essential practical skills such as active listening, verbal and non-verbal communication and negotiation.
Terry Mohan was a communication consultant and a former Associate Professor of Communication at The University of Technology, Sydney (UTS). There he contributed to the development of undergraduate and postgraduate degree courses in Communication, especially in writing, literary studies and mass communication, and headed the program of communication studies across most of the faculties in the university. At UTS he pioneered the development and teaching of a number of curricula in communication studies and skills geared to the needs of students from a range of faculties including business, science, engineering and computer science. He also conducted staff development seminars for a number of organisations and government departments. Ray Archee is an academic at the University of Western Sydney and has taught professional writing, research methods and communication subjects for over 20 years. Ray has been a school teacher and claims to have written the first Internet column in any Australian computer magazine (Your PC), and has consulted to business in technology-related areas. He has a PhD (Charles Sturt University) in computer-mediated communication, an MA in Psychology and a Graduate Diploma in Adult Education. He plays and builds jazz, acoustic and Flamenco guitars. His current research interests include mediated communication, intercultural communication and innovative approaches to e-learning. Ray was one of the original co-authors of Communicating! Theory and Practice (1997), and the first and second editions of Communicating as Professionals. Myra Gurney has taught in the tertiary education sector for over 20 years and is currently a lecturer in the School of Humanities and Communication Arts at the University of Western Sydney where she teaches units in professional communication theory and practice, professional and academic writing skills and communication research. She has a BA (Hons) in English Literature and Australian History and a Diploma in Education from the University of Sydney an MA in Communication and Cultural Studies from UWS and a Diploma in Book Editing and Publishing from Macleay College. She is currently completing a PhD at UWS in which she is examining the discursive characteristics of the climate change debate in Australia. Myra and Ray have collaborated for several years on a variety of grants, courses and projects related to e-learning and have won awards for their course and curriculum design, including a 2011 Australian Learning and Teaching Council citation for outstanding contribution to student learning.
Part 1 Perspectives on professional communication 1. Communication theory and professional practice 2. Language and communication practice 3. Non-verbal communication: meanings without words 4. Intercultural communication 5. Mediated communication 6. Professional communication research Part 2 Communication in organisations 7. Concepts and applications in interpersonal communication 8. Communicating in groups and teams to achieve professional goals 9. Interviewing and negotiating 10. Oral reports and presentations Part 3 Writing skills in professional life 11. Writing professionally: process and style 12. Writing for the workplace: content and genre 13. Academic writing