People Skills : How to Assert yourself, listen to others, and resolve conflicts

Author(s): Robert Bolton

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A communication-skills handbook that can help you eliminate a wide range of communication problems. It describes the 12 most common communication barriers, showing how these 'roadblocks' damage relationships by increasing defensiveness, aggressiveness or dependency;and presents effective skills of listening, asserting yourself, resolving conflicts and working out problems with others. Your family can become closer, your friendships warmer, and your work relationships more productive.

$29.99(AUD)

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Product Information

General Fields

  • : 9780731800315
  • : Simon & Schuster Australia
  • : Simon & Schuster Australia
  • : 0.339
  • : October 1987
  • : 203mm X 137mm
  • : Australia
  • : books

Special Fields

  • : Robert Bolton
  • : Paperback
  • : 1
  • : English
  • : 302.34
  • : 300
  • : illustrations